Privileging Specialist

Full Time Part Time

Job Details

Position title

Privileging Specialis

Reports to:

Director of Medical Staff Services
 
As a Medical Privileging Specialist for our Tele-Neurology Group, you will play a
critical role in managing the privileging processes for healthcare professionals.
 
Your responsibilities will involve executing various tasks to ensure the efficient and accurate granting of privileges. The following key duties are integral to the position:

Key duties

  • Maintain electronic provider records related to privileging, ensuring accuracy and completeness.
  • Conduct regular audits of Medical Staff Services software for completeness.
  • Manage the facilitation of privileging requests for new providers.
  • Distribute updated privileging information to relevant stakeholders.
  • Assist with obtaining back-up documentation and verifications for privileging purposes.
  • Ensure that all required documents are complete and adhere to regulatory standards.
  • Oversee various privileging processes, including Initial Privileges, Renewals, Reappointments, and Add/Change requests.
  • Ensure compliance with facility requests and coordinate with relevant
    departments.
  • Distribute updated privileging information to office managers and relevant departments.
  • Handle various credentialing processes such as PAFs, Initial Appointments, Reappointments, Re-Attestations, Add/Change requests, facility requests, etc. for both facilities and payers.
  • Update spreadsheets & weekly updates related to privileging.
  • Collaborate closely with the credentialing team to ensure seamless coordination between credentialing and privileging processes.
  • Coordinate privileging efforts with various stakeholders.
  • Participate in education sessions specific to corporate needs or job duties,
    whether locally or remotely, as needed.
  • Attend training sessions to stay updated on privileging-related regulations and processes.
  • Perform other job-related duties as required by management.

Qualifications

  • High school diploma or equivalent (GED) is required.
  • Previous experience in a healthcare setting, administrative role, or a related field is preferred.
  • Strong communication skills, both written and verbal, are crucial.
  • Healthcare credentialing often involves interacting with various professionals, including physicians, administrators, and regulatory bodies.
  • Healthcare credentialing requires a high level of accuracy and attention to detail. Ensuring that documents are complete, accurate, and in compliance with regulations is a key aspect of the role.
  • Proficiency in using Microsoft Office products and Google products.
  • Good customer service skills are important, as the role may involve interacting with healthcare providers and staff to gather necessary information and resolve issues.
  • The healthcare industry is dynamic, and credentialing processes may change.
  • Being adaptable and open to learning new regulations and procedures is important.
  • Maintaining a professional demeanor and handling sensitive information with confidentiality is crucial in healthcare credentialing.
  • Strong organizational skills, particularly in managing privileging documentation, organization, and time management (follow up is crucial)
As a Medical Privileging Specialist, you will contribute to the success of our Tele-Neurology Group’s operations, ensuring the efficient granting of privileges and supporting the delivery of exceptional patient care.

How Advanced Telestroke Technology and Quick Thinking Saved Luis: A Synapse AI Success Story

𝗧𝗲𝗹𝗲𝘀𝘁𝗿𝗼𝗸𝗲 𝗧𝘂𝗲𝘀𝗱𝗮𝘆 𝗦𝗽𝗼𝘁𝗹𝗶𝗴𝗵𝘁: 𝗔 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗡𝗲𝘂𝗿𝗼𝗹𝗼𝗴𝗶𝘀𝘁’𝘀 𝗣𝗢𝗩 using telestroke technology to save a life

Virtual neurologist working from home doing a telestroke consult

It was just another lunch break for Dr. Morales, a virtual neurologist from Sevaro…until a critical call came through for Luis.

Luis, a 66-year-old retiree who had just fully recovered from a stroke two months earlier, was enjoying a quiet lunch at home with his family. Suddenly, while laughing at a joke, Luis felt an all-too-familiar sensation: his right side weakened, his speech slurred, and his vision blurred. His family, alarmed by the sudden change, knew exactly what was happening—a stroke was taking hold again.

Thankfully, Luis’s family was prepared. They knew the importance of time in such emergencies. His wife immediately dialed 911, setting off a chain of events that showcased the power of modern medical technology and quick, coordinated care.

Once Luis arrived at the hospital, the right tools were in place to ensure his quick recovery. Here’s how each component of Sevaro’s telestroke technology, Synapse 2.0, played a pivotal role in his treatment.

Immediate Connection: The Role of OneCall™

As soon as Luis was admitted to the hospital, the emergency department staff dialed their unique OneCall phone number to get the process started. Within 45 seconds, Dr. Morales was on the phone reviewing Luis’s case, ready to make critical treatment decisions immediately.

This rapid connection is vital during a stroke, where every minute saved is brain function preserved.

Ensuring the Right Expertise: SimpleSchedule

Once the OneCall number was dialed, SimpleSchedule kicked in. This tool ensured that the neurologist on call was not only available but was the right specialist for Luis’s specific situation.

It manages schedules based on state licenses, credentials, and privileges and activates automatic backup and non-urgent coverage models. This meant that despite the suddenness of the situation, the most qualified neurologist was ready to assist, without any delay.

Streamlined Data Management: Nirvana Notes

Once Dr. Morales connected with the hospital and started assessing Luis, Nirvana Notes played a crucial role in capturing and automating data during their interaction, using ambient AI to document audio captured from both phone and video interactions.

Nirvana Notes provided Dr. Morales with quick and easy visibility into Luis’s medical history (including his prior stroke) and current symptoms, facilitating a swift and accurate diagnosis—a left M2 occlusion.

On-the-Go Response: Triage App

Despite Dr. Morales being away from her computer for lunch, the Triage App ensured that the emergency did not have to wait. This HIPAA-compliant application enabled her to answer the call and capture basic patient information while standing in her kitchen.

The Triage App also allows Sevaro OneCall to bypass voicemails and direct the call immediately to the next available provider if needed.

Thanks to the Triage App, Dr. Morales was able to start triaging Luis immediately, setting the stage for urgent intervention. The decision was made to proceed with a mechanical thrombectomy—an advanced procedure that would require precise coordination and rapid action.

A Swift and Successful Intervention

Thanks to the immediate connection between hospital staff and Dr. Morales,  Luis underwent the mechanical thrombectomy within minutes of arriving at the hospital.

The procedure was not only a technical success but was executed quickly enough to prevent significant damage from the stroke. Luis’s recovery was remarkable. Just like his first stroke, he responded exceptionally well to the treatment, and after only a few days in the hospital, he was able to return home.

Conclusion

Luis’s story is a testament to how integrated technology can transform patient outcomes in critical care situations. Each component of Sevaro’s Synapse 2.0—from OneCall™ and SimpleScheduler to Nirvana Notes and the Triage App

—played a crucial role in ensuring that the response to his stroke was as swift and effective as possible.

Stories like Luis’s highlight the incredible potential of technology to not just treat but truly save lives by connecting patients with lifesaving care when seconds count. 

Is your hospital system looking to enhance your neurology department or seeking efficient software solutions for your telestroke program?

Sevaro is here to help. Reach out to us today to discover how our innovative teleneurology solutions can revolutionize your patient care. Let’s make a difference together.

Enroll a stroke survivor by entering in the information below

    Primary Source Verification Specialist

    Full Time Part Time

    Job Details

    Position title

    Primary Source Verification Specialist

    Reports to:

    Director of Medical Staff Services

    Summary

    As a Primary Source Verification Specialist, you will be a vital member of our healthcare team, specializing in verifying the credentials of neurology professionals. Your primary role involves conducting meticulous primary source verifications to ensure the accuracy and legitimacy of the qualifications held by providers, completing and maintaining the electronic records, assisting the privileging team with other miscellaneous requests. This position demands a keen understanding of the unique credentials and requirements within the field of neurology, as well as adherence to regulatory standards.

    • Scrutinize and assess documentation submitted by neurology professionals to ensure completeness, accuracy, and authenticity.
    • Conduct thorough verifications of providers’ professional licenses, board certifications, and other relevant credentials through direct communication with licensing bodies and certification boards or equivalent source, in accordance with the Primary Source Verification Policy.
    • Collaborate with hospitals, clinics, and other medical institutions to obtain and verify information related to providers’ training, education, and professional experience or equivalent source, in accordance with the Primary Source Verification Policy.
    • Cross-reference information obtained from primary sources with documents provided by providers to identify any discrepancies.
    • Establish effective communication channels with providers, medical staff, and relevant institutions to facilitate the verification process.
    • Ensure that all credentialing activities comply with relevant healthcare regulations and standards and company policies.
    • Build and maintain accurate and up-to-date records in the credentialing database, ensuring that the documents meet both regulatory and departmental needs, and documenting the status of each verification process.
    • Efficiently manage multiple neurology credential verifications simultaneously, ensuring deadlines are met, including by not limited to, NIHSS Certifications, CMEs, affiliation verifications, licensure verifications, and collaborative agreements.
    • Put complete verification packets together and present to C/L Director for review, noting any red flags for internal applicants upon initial appointment and reappointment.
    • Put complete verification packets together, as outlined in the Proxy Agreement, for Privileging Specialists to submit.
    • Maintain current documentation on all providers.
    • Request references on all providers in accordance with PSV policy.
    • Create abbreviated CVs to use in the Credentialing and Licensing process.
    • Facilitate requests for CAQH, NPPES, and PECOS
    • Facilitate all signatures for facility provider enrollment requests.
    • Other administrative duties as assigned.

    Qualifications

    • High school diploma or equivalent (GED) is required.
    • Previous experience in a healthcare setting, administrative role, or a related field is preferred.
    • Strong communication skills, both written and verbal, are crucial. Healthcare credentialing often involves interacting with various professionals, including physicians, administrators, and regulatory bodies.
    • Healthcare credentialing requires a high level of accuracy and attention to detail. Ensuring that documents are complete, accurate, and in compliance with regulations is a key aspect of the role.
    • Proficiency in using Microsoft Office products and Google products.
    • Good customer service skills are important, as the role may involve interacting with healthcare providers and staff to gather necessary information and resolve issues.
    • The healthcare industry is dynamic, and credentialing processes may change. Being adaptable and open to learning new regulations and procedures is important.
    • Maintaining a professional demeanor and handling sensitive information with confidentiality is crucial in healthcare credentialing.

    Important: When applying for entry-level positions, focus on highlighting any relevant education, certifications, and experience you may have, even if it’s not directly related to healthcare credentialing. Emphasize transferable skills, such as organizational abilities, attention to detail, and communication skills, that can make you a strong candidate for the position.

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